Virtual Assistant & Admin Support for UK Pet Businesses
Admin Support & Virtual Assistance for mobile and salon groomers
You spend your days transforming dogs — clipping, bathing, drying, brushing, dealing with anxious pups, squeezing in late arrivals, and keeping clients happy.
But when the last dog goes home, there’s still a whole pile of admin waiting: messages, enquiries, cancellations, reminders, diary updates, social posts… the list never seems to end.
And I get it because I’ve been there myself!
Before becoming a Virtual Assistant, I spent years running my own grooming business.
I started with home grooming, moved into a mobile van, and eventually ran a busy salon.
So when I say I understand the grooming world, I don’t mean “I’ve worked with groomers.”
I mean:
✨ I’ve lived the early starts
✨ I’ve worked through the no-shows
✨ I’ve answered messages with wet hands
✨ I’ve tried to juggle grooming and admin and hit burnout
That’s exactly why I now help groomers take back their time and run smoother, calmer businesses.
What you’re juggling (and don’t need to be):
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Constant calls and messages while you’re mid-groom
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Managing new puppy enquiries
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Appointment reminders, cancellations, and rebooking
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No-shows and last-minute changes
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Grooming notes, client cards, and health updates
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A diary that never stays tidy
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Social media updates you never get around to
The admin doesn’t stop, it just moves to your evenings. But it doesn’t have to.
How I support your grooming business
Here’s what partnering with someone who actually understands grooming looks like:
✂️ Booking management
I keep your diary running smoothly with clear scheduling, easy rebooking, waitlists, and automated reminders that reduce no-shows.
✉️ Inbox & message handling
No more replying after hours. I manage client messages across email, text, and socials so you can focus on grooming.
🧼 Puppy programme support
Structured onboarding for puppies, reminders for next appointments, and organised notes so nothing gets missed.
🔔 Reliable reminder systems
Automated reminders for appointments, vaccinations, matting fees, or policies — all set up for you.
📱 Social media & updates
If you want help keeping your salon visible, I can schedule posts, share updates, and manage simple content tasks.
📝 Client notes & organisation
All your grooming cards, notes, and regular clients organised so you always know what’s coming up.
Why my grooming background matters
Because when a message comes in that says:
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“Do you clip double coats?”
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“Can I book a puppy’s first groom?”
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“My dog’s nervous, can you accommodate?”
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“Can you squeeze in a tidy-up?”
…I actually know what it means.
There’s no guesswork. No confusion. No slowing you down.
Your clients speak groomer language, and I can speak it right back.
Ready for calmer days?
Message me and let’s chat about giving you the admin support you genuinely deserve.