Virtual Assistant & Admin Support for UK Pet Businesses
Admin Support & Virtual Assistance for mobile and salon groomers
You spend your days transforming dogs — clipping, bathing, drying, brushing, dealing with anxious pups, squeezing in late arrivals, and keeping clients happy.
But when the last dog goes home, there’s still a whole pile of admin waiting: messages, enquiries, cancellations, reminders, diary updates, social posts… the list never seems to end.
And I get it because I’ve been there myself!
Before becoming a Virtual Assistant, I spent years running my own grooming business.
I started with home grooming, moved into a mobile van, and eventually ran a busy salon.
So when I say I understand the grooming world, I don’t mean “I’ve worked with groomers.”
I mean:
✨ I’ve lived the early starts
✨ I’ve worked through the no-shows
✨ I’ve answered messages with wet hands
✨ I’ve tried to juggle grooming and admin and hit burnout
That’s exactly why I now help groomers take back their time and run smoother, calmer businesses.
What you’re juggling (and don’t need to be):
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Constant calls and messages while you’re mid-groom
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Managing new puppy enquiries
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Appointment reminders, cancellations, and rebooking
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No-shows and last-minute changes
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Grooming notes, client cards, and health updates
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A diary that never stays tidy
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Social media updates you never get around to
The admin doesn’t stop, it just moves to your evenings. But it doesn’t have to.
How I support your grooming business
Here’s what partnering with someone who actually understands grooming looks like:
Booking management
I keep your diary running smoothly with clear scheduling, easy rebooking, waitlists, and automated reminders that reduce no-shows.
Inbox & message handling
No more replying after hours. I manage client messages across email, text, and socials so you can focus on grooming.
Puppy programme support
Structured onboarding for puppies, reminders for next appointments, and organised notes so nothing gets missed.
Reliable reminder systems
Automated reminders for appointments, vaccinations, matting fees, or policies — all set up for you.
Social media & updates
If you want help keeping your salon visible, I can schedule posts, share updates, and manage simple content tasks.
Client notes & organisation
All your grooming cards, notes, and regular clients organised so you always know what’s coming up.
Why my grooming background matters
Because when a message comes in that says:
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“Do you clip double coats?”
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“Can I book a puppy’s first groom?”
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“My dog’s nervous, can you accommodate?”
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“Can you squeeze in a tidy-up?”
…I actually know what it means.
There’s no guesswork. No confusion. No slowing you down.
Your clients speak groomer language, and I can speak it right back.
Ready for calmer days?
Message me and let’s chat about giving you the admin support you genuinely deserve.
I also support other pet professionals, including pet sitters, equestrians and dog trainers.